Frequently Asked Questions

Q: What kind of fabric can be used, and how much do you need?
A: The only fabric I can't use is very sheer material. You need about a half yard of fabric or a man's large long sleeve shirt will usually make two.

Q: How much lead time do you need to make the bears?
A: Due to customer demand it's hard to say, but usually about 3-6 weeks. During the Christmas holiday it's sometimes longer. Always on a first come first serve basis.

Q: How many photos will the photo bear hold?
A: 20-24 photos, and the photos are returned to you. They can be on a disc or printed photos.

Q: What kind of payment do you accept?
A: Checks, money orders or paypal. If paying by check I will bill you when the bear is finished and when your check clears your bear will ship. I can also email an invoice and you can pay using paypal (there is a 3.5% fee of your total  for this service).

Q: Do you make different sizes?
A: Yes I make a 10" bear, a 15" bear, or an 18" bear.

Q: What are they stuffed with?
A: Polyester clusterstuff, that is much softer and more huggable than fiberfill.

Q: What is the cost for shipping?
A: Current cheapest USPS shipping rate plus $4.00 handling.

Q: How do I get the fabric to you?
A: You can mail it to my home address with any special instructions. Include your name address and phone number, and I can call with any questions.

Q: What if I have other questions?
A: Please feel free to email me, or phone. If you'd like you can email me with your phone number and a request for a call and I can get back to you ASAP.

Q: Can you personalize the bear?
A: I can embroider a name and date on the pads, or add a photo on one pad. Addons are $3.00 ea. including pockets and ties and anything else that has to be specially made.

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